Meet Charlie, your AI help desk assistant
Charlie can fetch tickets, search through support requests, close/reopen tickets, manage messages, and automatically respond to emails. Let Charlie handle your customer support efficiently.
People who have trusted
500+
Tickets managed by Charlie daily
95%
Auto-response accuracy rate
24/7
Charlie works around the clock
"Charlie has revolutionized our customer support. He fetches tickets, searches through requests, and automatically responds to emails. Our response time has improved dramatically!"
Charlie's intelligent capabilities for help desk management
Dive into SIMPLICITY
Charlie can fetch tickets, search through support requests by subject, email, name, or message content. He can close/reopen tickets and notify customers automatically.
And oh yea, it's all free 😅
Get Tickets
Charlie can fetch a list of support tickets
Search Tickets
Find specific tickets by subject, email, or content
Dive into the reality
Charlie can get messages for specific tickets, mark them as read, and automatically respond to emails. He can suggest responses or actually send them automatically.
It's super easy to start with Charlie!
Close/Reopen
Charlie can close or reopen tickets and notify customers
Auto Response
Charlie can suggest or automatically respond to emails
Automated AI email response
Lightning Fast
Your customers will never have to wait again because as soon as
they send an email, our AI will respond.
Customizable
You can edit the way your AI will respond to your customers, its
name and many more options.
Learn More
Why choose  Evidah?
Save costs with a software that doesn't make you pay for services you can get for
free
VS
Features included :
Free Forever
Unlimited Articles
Supports 190+ countries
Provides 24/7 live support
Integrates seamlessly with Open AI
Unlimited Tickets
Other Softwares
Features included :
Advice on how to scale.
Use Evidah.
With our advanced automation features you will surely see a change in
support.
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Dive into AUTOMATION
Ready to work with Charlie on your help desk?
Let Charlie handle your tickets, search through requests, and automatically respond to emails. Get started with Charlie for free and forever.
