Charlie's intelligent capabilities for help desk management
Dive into SIMPLICITY
I can fetch tickets, search through support requests by subject, email, name, or message content. I can also close or reopen tickets and notify customers automatically.
Get Tickets
I can fetch a list of your support tickets
Search Tickets
I find specific tickets by subject, email, or content
Dive into the reality
I can get messages for specific tickets, mark them as read, and automatically respond to emails. I can suggest responses or even send them automatically.
It's super easy to start working with me!
Close/Open
I close or reopen tickets and notify customers
Respond
I suggest replies or automatically respond to emails
I handle email responses for you
Lightning Fast
Your customers won't wait—when an email arrives, I reply immediately.
Customizable
You can tailor how I respond, my tone, my name, and more.
Learn More
Why choose Evidah?
Save costs with a software that doesn't make you pay for services you can get for free
VS
Features included :
Free Forever
Unlimited Articles
Supports 190+ countries
Provides 24/7 live support
Integrates seamlessly with Open AI
Unlimited Tickets
Other Softwares
Features included :
Advice on how to scale.
Use Evidah.
With our advanced automation features you will surely see a change in support.
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#1 Help Desk Software
Dive into AUTOMATION
Ready to work with Charlie on your help desk?
Let Charlie handle your tickets, search through requests, and automatically respond to emails. Get started with Charlie for free and forever.
